FanPost

AT&T Uverse and NBA League Pass


After spending a half hour on the AT&T Uverse Website trying to sign up for League Pass, I finally had to enter a chat with a rep. Even though NBA League Pass appears on their site, it can't be ordered, because AT&T and the NBA don't have a deal signed yet. It would be nice if the site said that. It would be nice if AT&T Uverse customer service was open past 7pm EST. Every year, something goes wrong with my ordering League Pass, and when the season starts, that first night, I don't have the service and have to call....but at that time, customer service is closed, because games start at 7:30pm, and I don't know that it is not going to work till then. Customer service closes at 7pm. I thought when AT&T entered into the TV business, they would be more together than Comcast and the other Mickey Mouse cable companies. I know Comcast and Charter now own like everything that AT&T doesn't own. AND Comcast is a big big big company, heck they own NBC, but the local operating companies that they took over are still not customer service oriented. I thought AT&T would come and blow them away with great customer service. But then again, after my divorce, I thought my ex wife would wait a few months, and ask me to come home. That didn't happen either.