Motivating a veteran team is never easy. So Lawrence Frank tried something new this week, humor, to get his team in a turnaround mood. The team saw Frank's self-deprecating wit as laugh out loud funny. But will it work. The team is now just where it was last year when it began its big turnaround. Still, even if things don't work out, Frank has job security.
- Slow Start Has Frank on the Warm Seat - John Eligon - New York Times